FAQ
How long does delivery take?
Orders are processed within 1-2 business days and typically arrive within 3-7 business days domestically. See our Shipping Policy for full details.
Do you ship nationwide?
Yes, we ship across the United States as well as to a number of international destinations.
Is there free shipping?
Yes, all orders over $75 ship free. Orders under $75 have a flat shipping rate calculated at checkout.
What if my case arrives damaged?
Contact us within 7 days at sales@wattaindustries.com with your order number and a photo, and we'll send a free replacement or refund. See our Refund Policy for details.
Are your products naturally alkaline / naturally hydrating?
Yes. A9 is naturally alkaline artesian mineral water with a pH of 9.6. Watta Coco is naturally hydrating coconut water rich in electrolytes.
Do you offer wholesale or bulk pricing?
Yes! Visit our Wholesale & Bulk Orders page or email sales@wattaindustries.com for case pricing for offices, gyms, and retailers.
Can I cancel or change my order?
Yes, as long as it hasn't shipped yet. Email sales@wattaindustries.com as soon as possible.
How do I contact support?
Email sales@wattaindustries.com or call +1 (786) 772-5338.